Work w/ hotline banking team to provide quality services to customers.Assist in handling customer enquiries &complaints in a professional manner.Advise on customers w/ in-depth knowledge of financial products&services.Record conversations from customers' incoming calls and emails accurately 專上教育:副學位; 1年經驗; 良好粵語優先; 一般普通話; 一般英語; 懂讀寫中文; 懂讀寫英文; Excellent interpersonal skills. Customer-oriented. Able to work independently.Self-motivated 星期一至五: 上午9時至下午6時, 每週工作5天, 每天工作 9 小時